Keywords
Fordism—a system of work that begins with modern industry involving a division of labour that requires minimal skills on the part of workers, strict managerial hierarchy, vertical lines of command and the mass production of uniform products destined for mass consumption.
Post-Fordism—a system of work that comes with increasing automation in which workers are multiskilled, work in teams, share more management responsibility and engage in more lateral communications. The organisation is considered to be a corporate culture, where workers are supposed to fit into shared values.
Productive diversity—a system of work in which primary value is located in human skills and knowledge, workgroup and client relationships, and continuous organisational learning. Local and global differences are used as a productive resource, and products and services customised for niche markets.
Technology—tools used for work and everyday living, including machines, physical structures and information and communication systems.
Management—the social organisation of work, which can take different forms and involve different kinds of human relationships, from authoritarian hierarchy to shared responsibility.
Skills—learnt human physical and mental capacities.
Employment—the work one does to earn a paid income, from industrial wage workers to portfolio workers.
Markets—products and service created in a workplace and offered for sale, and a place where workers use their wages to purchase products and services—from uniform mass markets to varied niche markets.
Society—everyday community live, including work and education, and the mutual influences of one area of life upon another.
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